It's all the in the way you read things.
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At work, I'm a writer (surprise, surprise, huh?), but being a major corporate company, all of our publications need to be bi-lingual. So, whenever I write things, I need to have them translated before I can have them published.
This week, as much as I was slaving away with a million communications with a million modifications and a million edits and a crazy tight deadline, one single poor translator was assigned to handle my documents and requests. Usually you send your document to translation with 4 days for turnaround time. I gave 2 days…on 6 documents.
However, my translator was AMAZING and managed to get all of it translated and returned to me by the deadline, and even made accommodations and extra edits for all of my team’s changes. So I decided to send a VIP notice. A VIP notice is just a little certificate of recognition at work that the employee receives with your nice message included, and it’s also sent to their manager so that they know what good work’s being recognized. My nice little message was as follows:
Dominique has translated an astounding number of documents over the past week - many of them rush submissions! She has managed to come through on all of the time lines that she has promised, even accommodating all of the last minute additions and modifications that have come along on multiple projects. Despite the complexity of each project, the technical terms, and the difficult subject matter, she's done a wonderful job and I want her to know that I really and truly appreciate all that she's done over the last few days.
Thank you, Dominique!
A little while later I got an email back from Dominique:
melody,
Thank you very much for your VIP certificate and your nice comments. I am touched!
Best regards.
Dominique
PS: I will phone my mom tonight to let her know about my VIP. I will also tell her that she should have spelled my first name with a "c", because many people think I'm a woman. (ah, ah, ah...) :-))
*hangs head in shame*
I felt like a class A idiot. I told Dominique as such and he was nothing less than supremely gracious about it. Probably gets it all the time from us Anglo-speakers.
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